Customer reviews

Amdrea Goodfellow

Nice hotel, which is well situated within Rome. Breakfast was great value for the price. Hotel staff were very helpful.

Hotel guest

Really enjoyed our stay, staff so friendly & helpful. Room so clean, loved drinking at the garden bar! Breakfast was superb! Would stay here again!

Carlos Manuel dos Santos Martins

Very Good breakfast, Small rooms with poor visibility to street, there is no provision for body cream and perfume. Handy phone does not allow international calls to all destinations only 6 countries (UK, Brazil, Hong Kong, USA, ....., .....). Special Italian Gift 3 cakes on check out to laugh, for 4 stars far from expectations.

Hotel response

Dear Mr Dos Santos, We are sorry if you havent't liked the particular architecture of some rooms that mantain the high positioned windows of the building that, I have to remind you, it was an ancient convent of the XVIII century. Also, the Handy Smartphone can be used, without any extra charge, by all clients as guidebook of Rome and, above all, it's used by our guests to have a free connection to internet also outside from the hotel. To use it for free calls, the Handy Company asked us to choose 5 other countries and, as you would have done at our place, we've chosen our core markets. We hope to have Portugal soon among our main targets. kind regards Laura

Robyin Pucci

We enjoyed our stay. It was clean and the staff were helpful. We really appreciated being able to get into our room a little early on the day we arrived. We were so tired from the flight from the U.S.

Hotel guest

Great location for the Colosseum and forum and metro outside across the road for easy access to other parts of the city. If you want to be close to the Colosseum then this is an ideal hotel.

Hotel guest

La situacion del hotel esta bien, cerca DEL COLISEO y de una parada de metro, autobus y tranvia. Debería mejorar la insonorizacion de las habitaciones con el exterior. Desayuno correcto.

Hotel guest

Great hotel. Staff helpful and free phone very useful!

Ashley Klosterman

Beautiful hotel with a very friendly staff. I really loved the service Simone provided at the bar! He was very friendly and and very personable! Will recommend this hotel to any friend heading to Roma.

Rowey Portanier

Without doubt one of the favorite hotels me and my wife stayed during our time in Rome. Upon arrival we were warmly welcomed by the staff and I also have to say that we were also compensated for a misunderstanding which happened at the airport. The staff at reception was extremely friendly guided by Rosaria, the bar & restaurant very flexible with much appreciation without any doubt deserves a special thanks to Simone Agolini who treated us both like family. We had six great evenings here, which obviously also added up to the experience. We also give our special thanks to all the staff at breakfast especially Maria Mezzullo and Daniela again with much appreciation. A 4-star hotel, with an atmosphere so special that it really felt like home to us. All respect for the general manager who does a great job; a true sample of excellent hospitality. Thank You So Much & Keep-up The Very Good Work. Tania & Rowey Portanier xxx

Marc Quaedackers

Very nice hotel, tidy rooms, friendly and helpfull personel. Metrostation across the hotel, ideal for travelling through Rome. Colosseum within walking distance, as the cathedral of Johan of the Lateranen, the most impressive and beautiful church of Rome. A manual for the airconditioning is recommendable.

Francis Brookes

A fantastic stay at the Best Western Plus Hotel Milton Roma. Great hotel in a brilliant location for touring Rome. Metro and tram stops on the doorstep. Thanks to all the staff for the great service - we'll be back next year for sure.

Kay Webb

This is a hidden gem,walk inside and be ready to be amazed, the staff are extremely freindly and helpful and the rooms were very well appointed the only complaint would be there is nowhere in the shower to put your soap, apart from the floor.but this is minor and we will definitely book here again. The breakfast was very good with a large selection to chose was clean tidy warm and very close to the colleseum 5 mins on the tram. Worth every penny It

Hotel guest

Very friendly hotel, close to metro station. Spacious rooms, friendly helpful staff, and a wonderful breakfast. I will visit you again, when I come back to Rome. Excellent value for money.

Hotel guest

We had real problems with our booking in that i ended up paying a bill belonging to someone else, due to language barrier very difficult to sort, even though it was sorted after about 5 days afer having spent hours emailing etc, and as a result can honestly say if we hadn't had flights, hotel and match tickets sorted would not have travelled at all. Hotel itself really nice and staff couldn't be nicer. Our actual stay I would rate excellent but hotel needs to hire a booking officer with a good level of english.

Hotel response

Dear Ms Riordan, I'm really sorry if some mistakes arrived with your bookings but, please, also consider that you and your friends and relatives (all Riordan and O'Riordan) made different bookings using our website and Some of you made a booking directly with us and later cancelled the second one on (and they hadn't realized they had 2 active bookings for the same room!). I hope that you enjoyed your stay in Rome. Thank you for the suggestion: I'll try to improve my English for your next stay here! Kind regards, Laura


Excellent location, fantastic breakfast and very good service.

David Collis

Very nice hotel, friendly & helpful staff, plus great breakfast selection. Rooms are fairly small, however, clean with all you need. Only negative would be the road/tram noise from the busy junction outside. We enjoyed our stay & I would recommend this hotel.

Hotel guest

service and good taste

Hotel guest

Nice location, easy to take walk or take metro. Nice breakfast and nice staff. Will come back again next time.

Lauriane Rutberg

Really great service! Bueatiful boutique style hotel. Close to all main attractions! And food was great!

Hotel guest

We were very impressed with the location and cleanliness of the hotel. Breakfast was really good and the Green Bar was lovely. Special mention for Antonio , who is an exceptional asset to the hotel and greeted us warmly on arrival. Molte Grazie Antonio!


Reservations online